Refund Policy

All products we offer are non-refundable.

Our medications are ordered specifically per patient and therefore cannot be refunded. We have a ‘no refund policy’.

Once a vial is started, you may use it until the expiration date specified in your chart AND on your vial.

HOMEKITS: This is a non-refundable product.

RECURRING SUBCRIPTION CANCELLATION: Recurring subscriptions are billed on the same day each month. Subscriptions must be cancelled before the next billing. To cancel, email  with your name, date of birth and cancellation request. Once a subscription has billed, it cannot be cancelled or refunded.

IN OFFICE: Please ask your medical provider of the expiration date. Typically all medications have an expiration date between 1-4 months (each medication varies). After this date, it is expired and discarded. Packages and vials cannot be used after they are expired.

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